We are a small GP Practice in Perth city centre situated within a modern health centre. It has good wheelchair and disabled access and is close to major bus routes.; Our aim is to provide a high level of family medical care.
How To Contact Us
Mauve Practice, Drumhar Health Centre, North Methven Street, Perth PH1 5PD
Telephone - 01738 622421
We would like to reassure all of our patients at this difficult time, that we are still open and seeing patients who require medical intervention and help. Due to the Coronavirus pandemic, we have had to change how we work to protect our patients and practice staff.
If you need to see or speak to a doctor or nurse, please call the surgery on 01738 622421. You will be asked some details by the receptionist, which will be passed to the clinician, who will then triage the calls and contact patients who require medical help. You may receive a telephone consultation in the first instance with the doctor as many problems can be dealt with over the telephone however, the doctor will then ask you to attend the surgery if they need to see you in person.
We do ask that any patients who have symptoms of Coronavirus DO NOT attend the surgery. The doors to the building are locked and only patients with an appointment are permitted to enter the building. The Clinician you are due to see will meet you at the door wearing PPE (personal protective equipment) and all patients will have their temperature taken using a contactless thermometer and will be asked if they have any symptoms of Coronavirus before they enter the building. Please do not arrive early for your appointment and please come alone, unless you are unable to.
Please can all patients order their prescription in the normal manner, either online, by telephoning the prescription line on 01738 564236 or email to Tay.firstname.lastname@example.org or by handing in their slip to the pharmacy or post to the surgery. Please can you make sure you order only what you need and do not stock pile medication. This will only create shortages and prevent those who need medication from getting it.
We ask that all patients who do have symptoms of the virus such as a new continuous dry cough, a high fever or loss of smell and taste to stay at home for 7 days or until 2 days after your fever has gone. All members of your household will need to isolate for 14 days or longer if they also catch the virus. If you feel very unwell please do not call the surgery but phone NHS24 on 111. They will be able to arrange an appointment for you to be assessed at one of the drive through assessment centres at Perth Royal Infirmary or Kings Cross Hospital in Dundee. You will need to attend in your own car or have someone drive you. If none of these are an option for you, transport can be arranged. If you are a passenger please sit in the back seat with the window open and wear a mask if possible. When you are assessed, if you are very unwell you may be admitted to hospital.
If you are experiencing symptoms of Covid-19 everyone in Scotland over the age of 5 years can now be tested. Please click on the link below and follow the instructions. www.nhs.uk/ask-for-a-coronavirus-test
How we use your Medical Records
- This practice handles medical records in-line with laws on data protection and confidentiality.
- We share medical records with those who are involved in providing you with care and treatment.
- In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
- We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
- You have the right to be given a copy of your medical record.
- You have the right to object to your medical records being shared with those who provide you with care.
- You have the right to object to your information being used for medical research and to plan health services.
- You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.
- For more information ask at reception for a leaflet OR click on this link Data Protection Notice
To submit repeat prescription requests, you may do so via our answer line (01738) 564 236 or directly online here.
The surgery is open Monday to Friday from 8.00am until 6.00pm.
Saturday and Sunday
Emergency service only provided by NHS 24 - Telephone 111.
The health centre has suitable access for disabled patients, and all the patient areas including waiting room, consulting rooms and toilets have wheelchair access. A hearing loop is in place at the reception desk.
A wheelchair is available at the front door. Designated disabled parking spaces are located nearest to the entrance to the health centre.